Stylish Stray Shipping & Tracking
We understand that getting your items quickly is important to you, so we make every effort to process your order swiftly. Below you will find details about our shipping policies.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery time is based on the following criteria:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-3 business days
- Overnight Shipping: 1 business day
Please note:
- Overnight delivery is only available for orders with delivery addresses within the continental United States.
- Delivery delays can occasionally occur due to unforeseen circumstances.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
The Stylish Stray is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
The Stylish Stray is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship worldwide, including to Canada, Hong Kong, and Japan. Shipping costs will vary depending on the size, weight, and destination of your chosen items. Please note, international shipments may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. The Stylish Stray is not responsible for these charges if they are applied and are your responsibility as the customer.
Canada
- Standard Shipping: 7-14 business days
- Expedited Shipping: 3-7 business days
Hong Kong
- Standard Shipping: 10-20 business days
- Expedited Shipping: 5-10 business days
Japan
- Standard Shipping: 10-20 business days
- Expedited Shipping: 5-10 business days
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Track Your Order
Keep your tails waggingâour delivery dogs are on their way with your goodies!
Track Your Order
Keep your tails waggingâour delivery dogs are on their way with your goodies!